Recurring Services:

Price is determined by 2 factors after the First Time Cleaning:

1) The square footage of your house, and

2) Input of the team that comes to cleans your home for that  First Time.

 

 

Pets & Animals:

Please secure your pets appropriately (i.e. travel crate or kennel). We are kind to your pets, but Company can not be responsible for them.

 

 

Redos & Complaints: 

Any complaints or notices regarding the service performed by Rise and Shine have to be reported to the company within 24 to 48 hours from the date the service has been completed, this, for any redo’s to be valid and considered. These reports should be sent to Diane@RiseandShinetx.com with the customer’s name, address, contact information, date of service performed, and detailed description of each complaint or notice. Please note that any property or home that has not been properly maintained for an extended length of time will be subdued to revision of the Company’s management team before any redo is scheduled.

 

 

Lock Outs:

A $20.00 fee will be assessed in the event that our teams arrive and are unable to access the premises.

 

 

Late Cancellations:

Any appointment cancellation needs to be done at least 24 hours prior to the scheduledappointment time or you will be subject to a $20.00 cancellation fee.

 

 

Returned Check or Credit Card Fee:

A $30.00 fee will be assessed for all cancelled or returned checks and declined payments.

 

 

Schedule and Booking Changes:

All schedule changes are handled directly with the company through:

 

Diane@riseandshinetx.com

(469) 605-9975